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Terms and Conditions

Age Verification

You must be of legal age under the laws of your country in order to purchase tobacco products from this website. Scotland, England and Wales Law requires that purchasers of Tobacco will be at least 18 years of age. By selecting any of the products on this site, you are legally confirming that you are of legal age under the laws of your country in order to purchase tobacco products. Cheap Tobacco Roll reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor. Cheap Tobacco Roll does not sell Tobacco products to minors, bans youth targeting and supports youth smoking prevention.

Products Guarantee

All Products sold on Cheap Tobacco Roll are genuine products that are purchased directly from the manufacturers in the U.S. and Europe. Some products on sale on Cheap Tobacco Roll are manufactured for overseas sales such as duty free shops, international airports, ships, and diplomatic stores, and may differ materially in taste and quality from the same trademarks and brand names sold in your country. Please note: prices displayed in this website are subject to change without notice.

Information

All products sold on Cheap Tobacco Roll are sold for personal use only and not for resale. A customer who purchases tobacco products from foreign companies becomes the importer. It is the importers responsibility to assure that the products comply with import regulations Cheap Tobacco Roll suggests that you consult with your local tax office. As the buyer/addressee you are fully liable for the importation of the products purchased on this site. Products sold by the seller are under customs bond. When the buyer purchases the products he/she officially instructs the seller to ship the products on his behalf to the destination provided by the buyer. Cheap Tobacco Roll does not support, imply or suggest in any way the non-payment of excise duties or other applicable taxes. Health Warning Certain products that require a warning label might not indicate the proper warnings required for your country. (They will carry the warning of the country of origin where it is manufactured or through which it transited). Cigarettes sold on Cheap Tobacco Roll are supplied by various worldwide manufacturers (including the U.S. and Europe).

Packaging of the product

The packaging of the product could be different from the one shown on the site. Please take into account that due to the location where the product is manufactured, packaging can change periodically and according to local laws of that specific country.

Trademarks

Product names and images used on Cheap Tobacco Roll are for identification purposes only and may only be trademarks of their respective owners.

Shipping

All products sold on Cheap Tobacco Roll are sold for personal use only and not for resale, so Cheap Tobacco Roll only ships limited amount at any given time.. The shipment of tobacco product by post is not prohibited by the Universal Postal Union for Great Britain, as seen on section IV, chapter 24 of section dedicated to Great Britain in its List of Prohibited Articles. A customer who purchases tobacco products from foreign companies becomes the importer. It is the importers responsibility to assure that the products comply with import regulations Cheap Tobacco Roll suggests that you consult with your local tax office. As the buyer/addressee you are fully liable for the importation of the products purchased on this site. Products sold by the seller are under customs bond. When the buyer purchases the products he/she officially instructs the seller to ship the products on his behalf to the destination provided by the buyer. Cheap Tobacco Roll does not support, imply or suggest in any way the non-payment of excise duties or other applicable taxes. The shipment of tobacco products is regulated in the UK , and we abide to the rules of the Universal Postal Convention dated September 15, 1999. United States, Switzerland and Germany are among 189 member countries, which consent the provisions of this international law. Purchasing duty-free or tax-free cigarettes may not be approved by your local authorities. The buyer may not abide by various U.S. state, federal law or international law. Tobacco is shipped internationally only in limited quantities to avoid infringing on legal restrictions applying to tobacco products. In any case, the customer is sole responsible for all import procedures. 

Product are shipped by registered mail and we provied a tracking number that showed and proved the date of the shipment  (available on the local post office of the warehouse)

The delivery can take up to 21 business days from  shipping day.

Orders may be sent out in portions, down to one or two items per batch (and you will get a tracking number for each one)

Please note: We do not ship to USA. Orders to the USA will not be processed, nor shipped.

When purchasing from Cheap Tobacco Roll we are responsible for sending you the package and providing to you the updates on your order including the tracking information.  

If your package is lost or stolen then Cheap Tobacco Roll can intervene by providing the accurate information to assist.

If your package is stopped by border control and taxes are owed, this is your responsibility to pay the duties as mentioned in our terms.

All items are sold where the buyer is responsible and chargebacks are not tolerate, this will result in legal action. 

 

Below are the different insurance policies you can purchase for delivery

    Insurance covers   Cost of Insurance
A   No insurance   N/A
B   One reshipment of items not received   10% of the product(s) price
C   Refund of the amount of non received item - prior to insurance fee - minus cost of shipment (7$ per shipped package)   19% of the product(s) price 

Your refund will not be made on your credit card, first you will receive a store credit, and after 7 working days we will proceed with a payment of the amount we have to refund you.

For Uninsured Orders : In case of non-delivery after 21 business days for delivery of each one, Cheaptobaccoroll will decide unilaterally what kind of gesture that will be implemented.

Order Cancellation

If you need to cancel your order, you may do so by contacting our customer service department at Support@cheaptobaccoroll.com or by phone during office hours. Please note an order cannot be cancelled once the payment for that order has been processed.